Don't let the model decide the checkout
In a chat-led app, some actions have to appear at the right moment every single time. That's not a job for tool calls. Here's the pattern we used instead.
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Fail soft by default: integrating an LLM with systems that can go down
An AI feature is only as reliable as its least reliable dependency. Here's how I make LLM integrations degrade quietly instead of taking the request down.